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Return Policy

The majority of items can be returned within 30 days of the purchase for a full refund. The merchandise must be returned at the customer's expense. If an item is returned to the wrong address, Lfwellness reserves the right to charge for any additional shipping fees incurred.

Items eligible for return:

  1. Must be in new condition free of scratches, cracks, dirty or marked tires, or any indication of usage.
  2. Must be returned in original packaging (new packaging can be purchased by calling customer service)
  3. Must have requested return authorization within 30 days of delivery. Please call or e-mail customer support to receive your return authorizations.
  4. Must be returned within 14 day of receiving return authorization.

NOTE: All returns MUST have Return Authorization to be credited. Please e-mail us at to request your Return Authorization. Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.  

To return your product, you should mail your product to:

Name: Sophina

Address: No. 31, Anling Second Road, High-tech Park, Huli District, Xiamen City, Fujian Province, P.R. China

Phone: +86 0592-5929929

Note: We are not responsible for the cost of return shipping

Please use a reputable courier company such as DHL, or use an express trackable postal service to ensure your item is received within the accepted time frame or purchasing shipping insurance. We don’t guarantee that we will receive your returned item if you don't do so.